The Five Dysfunctions of a Team (J-B Lencioni Series) by Patrick M. Lencioni

Author:Patrick M. Lencioni [Lencioni, Patrick M.]
Language: eng
Format: azw3
ISBN: 9780787960759
Publisher: Wiley
Published: 2011-11-17T00:00:00+00:00

Fireworks

By two o’clock, everyone was seated around the table in the main conference room waiting for the staff meeting to begin—everyone, that is, except Nick and JR. Kathryn checked her watch and decided to get started. “Okay, today we’ll do a quick review of what everyone is working on, and then spend most of our time laying the groundwork for the eighteen deals we need to close.”

Jeff was about to ask Kathryn where Nick and JR were when Nick walked in the room.

“Sorry I’m late.” There were two empty seats at the table—one next to Kathryn and the other at the opposite end. He chose the one away from the CEO.

Given what had happened earlier in the day, Kathryn was not about to scold Nick for being late. The rest of the team seemed to understand her restraint. Instead, she launched into the meeting. “Before we get started, I need to . . .”

Then Nick interrupted. “I’ve got something to say.”

Everyone knew that Nick could be rude. But the way he had just interrupted Kathryn—and after arriving late to her first official staff meeting—seemed particularly audacious to the staff. Oddly enough, Kathryn didn’t seem flustered at all.

Nick began, “Listen, I need to get some things off my chest here.”

No one moved. Inside, they were boiling with anticipation.

“First, about the meeting this morning. I was out of line. I should have made sure that Mikey was there, and that comment I made about her was not fair.”

Mikey was stunned, and then angry, but said nothing.

Nick addressed her. “Don’t get all pushed out of shape, Mikey. I’ll tell you about it later. It’s not that big of a deal.”

Strangely, Mikey actually seemed reassured by Nick’s candor and confidence.

He continued. “Second, as much as I believe that Green Banana might be something we want to consider, my insistence on doing the deal is more about giving me something to work on. See, I’m beginning to feel that I made a bad career move by coming here, and I just want something that I can hang my hat on. I don’t know how I’m going to explain what I’ve been doing for the past eighteen months on my resumé.”

Jan looked at Kathryn, the only person in the room who didn’t seem shocked.

Nick continued. “But I think it’s time I faced the reality of the situation and made a decision.” He paused before going on. “I need to make a change. I need to find a way to contribute to this team, and this company. And I need you guys to help me. Otherwise, I should leave. But I’m not ready to do that just yet.”

Kathryn would have liked to claim that she knew that Nick would come around, but she would later admit to her husband that she honestly believed he would quit. Being wrong notwithstanding, she was suddenly thrilled that he was staying. And she couldn’t quite explain why.

The room was silent, not knowing how to respond to the statement that was out of character for both Nick and the team.

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